Get expert answers to common questions about our templates, process, and platform.
Velo Digital Hub is your destination for premium, high-performing digital templates. Designed for creators, business owners, marketers, and professionals—our templates help you launch faster, sell smarter, and scale with confidence.
We serve:
We save you time, effort, and creative energy. Our templates are strategy-based, professionally designed, and fully customizable—so you don’t have to start from zero.
We offer high-impact templates for:
🆕 New templates drop monthly!
Each template includes a guide on what platform it’s built for. Most will use:
💡 Product pages will always include supported file types.
Many of our templates are designed to work with the Free Canva account, but for full flexibility and access to premium features, Canva Pro is recommended.
Yes! Once purchased, you can reuse the template as many times as needed for your own or your business’ projects.
Yes. If we improve or update a template you’ve already purchased, we’ll send you the new version at no additional cost.
Yes. All templates come with a Standard Commercial License allowing use for your business or for client work.
❌ You cannot:
Yes. If we improve or update a template you’ve already purchased, we’ll send you the new version at no additional cost.
Absolutely. You can change colors, text, fonts, images, layout—everything. They’re designed to flex around your brand and message.
You don’t need to be. Our templates are built for non-designers with clean layouts, intuitive editing, and step-by-step guides.
Yes. We accept a limited number of custom design requests per month. Perfect if you need something unique for your brand, course, or event.
Because our products are digital and instantly accessible, all sales are final and non-refundable. However, we’re happy to help if you run into issues.
Yes. We accept a limited number of custom design requests per month. Perfect if you need something unique for your brand, course, or event.
We’re here to support you!
📧 Email: support@velodigitalhub.com
📅 Mon–Fri, 9AM–6PM (GMT+8)
💬 Live Chat: Coming soon!
