Stuck somewhere? Let’s get it sorted—fast, simple, and expert-backed.
Whether you need help accessing a template, customizing your files, or clarifying your license—we’re here to guide you every step of the way.
Explore the most common support topics below. Click to learn more.
If your question isn’t answered above, our team is just one message away.
📧 Email: support@velodigitalhub.com
🕘 Hours: Mon–Fri | 9:00 AM – 6:00 PM (GMT+8)
Need hands-on help with a template or looking for a done-for-you solution? We’ve got you.
✔ Custom Template Requests
Perfect for coaches, businesses, or content creators who want a design tailored to their brand.
✔ Tech Setup Support
(Coming Soon)
Need help uploading email templates to Klaviyo, or connecting Canva to your brand kit? We’ll soon offer mini support services.
Still can’t find what you’re looking for? Send us a message and we’ll get back to you within 24–48 hours.
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