🔒 Privacy Policy

Effective Date: May 5, 2027

At Velo Digital Hub, your privacy is a priority. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or purchase our digital templates.

By using our website, you agree to the terms of this Privacy Policy.

📌 1. Information We Collect

We collect personal and non-personal data when you interact with our site, including:

Personal Information: Name, email address, billing address, payment details
Order Information: Products purchased, order value, transaction history
Technical Information: IP address, browser type, device type, referring URL
Usage Data: Pages visited, time spent, clicks, and interactions

🔐 We never sell or rent your personal data.

💳 2. How We Use Your Information

We use your information to:

Process and fulfill orders
Send purchase confirmations and download links
Respond to customer inquiries and support requests
Send marketing communications (only with your consent)
Improve website performance, security, and user experience

📧 You may opt out of marketing emails anytime via the “Unsubscribe” link.

🔁 3. Data Storage & Security

Your data is stored securely using trusted third-party platforms such as Shopify, Google, and payment gateways like PayPal or Stripe.

All payment information is encrypted and processed securely.
We implement SSL encryption and regular security monitoring.
We retain your data only as long as needed for business or legal reasons.

🛠️ 4. Third-Party Services

We may use third-party services that collect information to help us operate our website, such as:

Shopify (eCommerce platform)
Google Analytics (website tracking)
Mailchimp / Klaviyo / Brevo (email marketing)
Stripe / PayPal (payment processing)

These third parties have their own privacy policies, which we encourage you to review.

🌐 5. Cookies & Tracking Technologies

We use cookies and similar technologies to improve site performance and personalize your experience.

Cookies help us:

Remember your preferences
Track user behavior for analytics
Show targeted offers or reminders

You can control cookie settings through your browser or opt-out tools.

👉 Manage Cookie Preferences → (optional link or plugin-based setting)

👤 6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing or data use
Lodge a complaint with a data protection authority

To make a request, contact us at privacy@velodigitalhub.com

📦 7. Children’s Privacy

Our website and products are not directed to children under 13. We do not knowingly collect personal data from minors. If you believe we have, please contact us so we can remove it.

✏️ 8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, laws, or technologies.

Latest version will always be posted here
If material changes are made, we may notify you via email or banner notice

📅 Last updated: May 5, 2025

📬 Contact Us

For any questions or requests related to this Privacy Policy or your personal data, you may reach us at:

Velo Digital Hub

📧 Email: privacy@velodigitalhub.com

🌍 Website: https://www.velodigitalhub.com

Still have questions about your privacy?

Reach out to our team, and we’ll get back to you within 48 hours.